Fraud Warning! - Automated Phone Messages

 

CPM is aware of a new automated message attack that started in the Provo, Utah area. Pre-recorded phone messages are being delivered to random consumers via phone calls and text messages warning that their debit card accounts have been closed. When consumers call the telephone number provided by the fraudsters, they hear a recording that requests their 16-digit card number and PIN. Please do not respond to these messages! This matter is currently under federal investigation, and we encourage our members to use extreme caution upon receipt of unusual phone or text messages. If you are ever unsure of a message's intent, please call your financial institution to verify the communication.


 

A change has been made to Bounce Safe Protection!

 

Members are now required to complete the Bounce Safe opt-in form in order to maintain this overdraft protection for ATM and debit card transactions. All members who currently have an open checking account with CPM Federal will receive a letter in the mail explaining how to opt-in and continue their Bounce Safe Protection coverage. If you would like to opt-in online, just click the banner below to complete the online opt-in form*. If you have any questions regarding this change, or to opt-in via phone, please contact Member Service at 1-800-255-1513.

* If you choose to opt-in online, please enter the single digit checking account number when asked for "checking number."  Please do not enter the full MICR number located on the bottom of your check.

For example: For checking account number xxxxxx9, enter "9" when asked for "checking number."


Transfer Limitations on all Savings Accounts.  CONTINUE READING


 

 

 

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